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Inmate
Canteen Western Tidewater Regional Jail 2402 Godwin Blvd Suffolk, VA 23434 (757) 539-3119 Admin fax (757) 539-6409 Booking fax (757) 934-0594 Medical fax (757)-934-0267 |
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| Programs| Visitation| Inmate Property | Inmate Canteen | Inmate Fee Programs |Links | ||||||||
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Canteen |
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| A. | A canteen service is available for inmates to obtain required health and comfort items. Canteen is normally ordered on Tuesday with delivery occurring on Thursday each week. This schedule may change due to holidays or inclement weather. Instructions for ordering Canteen are posted in the housing unit next to the phone. | |||||||
| B. | Canteen is a privilege and can be suspended for the period of time the inmate is under a disciplinary sentence; however, they will be provided personal hygiene items. | |||||||
| C. | Kiosk System : | |||||||
Effective April 1, 2010 WTRJ installed a kiosk system in the lobby to improve our method and accountability of funds received for inmate canteen accounts. It is anticipated that we will not take any more money orders after May 31, 2010. The kiosk system will be operational 24/7 and is set up for cash or credit card deposits. The maximum daily deposit to any one account via credit card is $300.00 The maximum daily deposit to any one account via cash is $1,000.00. The transactions are recorded to the accounts instantly. |
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| The following fees will be charged for each transaction. | ||||||||
| Cash transactions will be $2.75 each regardless of the amount up to $1,000.00. | ||||||||
Credit card transactions will be charged the following rates: |
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| Transaction amount Fee: | ||||||||
| $0.00- $50.00 | $4.00 | |||||||
| $50.01-$100.00 | $5.50 | |||||||
| $100.01-$200.00 | $8.50 | |||||||
| $200.01-$300.00 | $11.50 | |||||||
The following are examples of how a deposit will work. If you are depositing $20.00 cash on an inmate account, only $17.25 will go to the account because the fee is $2.75. If a credit card deposit of $75.00 is going to be made to the account then the total will be $80.50 because the credit card fee of $5.50 will be applied. Effective April 1, 2010 credit card deposits can be made via computer with a valid credit card at www.offenderconnect.com. Any problems or questions please call 1-814-949-3303 |
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| E. |
Telephone Calls : |
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To maintain community ties and contact with attorneys, each inmate shall have equal and adequate access to a telephone located within each housing area. They are permitted 2 collect phone calls when first processed in the intake area. Telephone calls are either collect or directly debited, at the time of the call, from the inmate´s account held at the facility. To make collect call billing arrangements, the inmate or a family member or friend may contact Inmate Telephone Incorporated (ITI) directly at 814-949-3303 or via the Internet at www.inmatetelephone.com/itibillpay or www.offenderconnect.com. Deposits to an inmate’s Canteen Fund can also be made using the KIOSK in the jail lobby. These funds can be used by the inmate for Debit calls. Telephone equipment is designed for outgoing debit and collect calls only and limited to 15 minutes in duration to ensure equitable access to telephones for all inmates in the housing area. Inmates may have telephone privileges terminated for disciplinary reasons . All telephones calls are monitored and subject to recording . Telephones will not be used after 10:45 p.m. or before 10:00 a.m. Telephone calls to attorneys or other legal representatives shall be permitted to all inmates on a collect basis. Inmates desiring to make attorney calls may do so using the inmate telephone system in the housing area. All incoming emergency phone calls shall be forwarded to the Shift Commander for scrutiny. If the incoming call is determined to be a valid emergency, the inmate shall be notified and given the opportunity to call the party and phone number received by the Shift Commander. The Shift Commander on duty receiving the call will verify the call by contacting the hospital, funeral home or appropriate family member to ensure the call is authentic. No general messages will be passed to inmates. The facility has a TTY-TDD (Teletypewriter/Telecommunications Device for the Deaf) available for use by inmates. The inmate is responsible for ensuring that funds are sufficient to cover the estimated cost of a call, prior to making a call. |
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Programs | Visitation | Inmate Property | Inmate Canteen | Inmate Fee Programs| Links Copyright 2009 |
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