Inmate FAQ

Questions and Answers

The jail is located in the City of Suffolk at 2402 Godwin Blvd, Suffolk, Virginia – follow this link to a map.

A canteen service is available for inmate’s to obtain required health and comfort items. Canteen is normally ordered on Tuesday with delivery occurring on Thursday each week. This schedule may change due to holidays or inclement weather. Follow this link for further instructions.

Medical care will be provided for medical problems, which may occur during confinement. Medial staff is on duty 24 hours per day to address any medical problems. The Western Tidewater Regional Jail does have a medical co-payment program. Inmates who request medical services must pay a portion of the cost of those services as they would if they were not incarcerated.

Messages concerning death or serious illness will be given to the Watch Commander who will deliver the message to the inmate after verifying the message. Jail Staff will not be obligated to deliver messages other than those of an emergency nature. Emergencies are:

  1. Death of a relative or close friend
  2. Birth (where the inmate is the father)
  3. Serious injury to a relative
  4. Hospitalization of a relative
  5. Any other message the Watch Commander feels is important to warrant delivery

The Western Tidewater Regional Jail accepts applications on a continuous basis. Applications will be maintained on file for 6 months. You may obtain a job application from the Personnel Office. The application must be picked up in person and returned in person. Only fully completed applications will be accepted. Employment

The inmate may receive an unlimited number of unframed photos 5×7 or smaller. Polaroid pictures will be accepted; however, any pictures pornographic in nature will not be allowed.

  • For complaints about blocked numbers call 1-888-610-7079 and press 0 for customer service. The company will verify if the phone number is blocked and the reason for the block.
  • Who can unblock a phone number? WTRJ can only unblock a number that WTRJ has blocked. The local phone company has to remove the block if they put the block in place. The vendor will have to remove the block if they put the block in place.
  • Inmates cannot request to have a block removed. The owner of the phone number must make the request,
  • To set up an account for prepayment of phone calls call 1-888-949-3303.